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Steeling Paper - Bridging Communication Gaps: A Lesson from the United Steelworkers

I was driving into work this morning, I listened to the “Pre-Accident Investigations” podcast by Todd Conklin. In episode 134, Mr. Conklin interviews Mr. Mike Wright, the Director of Health, Safety, and Environment for the United Steelworkers. (Note: It is a great episode and covers concepts about the “New View” of safety where workers are considered the solution. I highly recommend the episode, and the entire podcast for that matter.) Although a lot of ideas jumped out at

Who are you?

Who are you? What makes you tick? How do you know when you are doing the right thing? The answers to all of these questions are based on the identities that you store within you. You use identities constantly. Let's look at a quick example to help get on the same page... Imagine that a salesperson arrives at a restaurant to speak with a local business owner. Who do you think will pay the bill? Can you imagine what the two people in our story are wearing? Do you have any